PA to the Managing Director & Client Manager
Job Role: Permanent Full-Time PA & Client Manager
Salary: Starting at £20,000-£25,000 D.O.E.
Location: Stoke-On-Trent, Staffordshire
Hours: Standard hours are 8.00am to 5.00pm, some out of hours contact will be required.
28 days’ holiday per annum, plus one additional day per year of service – up to 33 days.
About the role:
We are excited to announce we have an opportunity for a Personal Assistant to the Managing Director to become an integral part of Planterra Ltd. This role will be varied with a range of different tasks and responsibilities. The primary role of the PA is to support the Managing Director in a professional and confidential manner. They will also carry out a range of administrative duties, in an efficient manner, to ensure that the Managing Director is able to concentrate on the continued growth of the companies, of 20% year on year. In addition to this role, you will also have responsibilities as a Client Manager, for our professional garden maintenance and landscaping business JHPS Gardens Ltd. Primarily, this will involve booking in site visits, following up on interest, writing up quotes and creating CAD Designs. As you progress within your role and gain more knowledge about the companies you will be given the opportunity to grow within the company. These opportunities will increase in line with the growth of the companies.
Duties will include;
- Answering the phone in a polite and professional manner and screening phone calls;
- Dealing with incoming emails;
- Writing detailed quotations as a Client Manager;
- Booking in site visits;
- Implementing and maintaining office systems and processes;
- Arranging travel;
- Attending networking events as required;
- Travelling with the Directors to events, occasionally internationally;
- Creating and assisting in presentations;
- Dealing with private correspondence for the Managing Director;
- Organising the Managing Director’s diary including making appointments;
- Liaising with other employees, suppliers and clients;
- Specific projects that will be assigned for the PA to carry out personally. These could include research and then presenting your findings to the Managing Director, with your recommendations on how to proceed.
- Assisting in Directorial and Managerial decision making.
About you:
- Integrity, honesty and have an excellent work ethic.
- 9 A* – C GCSE’s, including Maths and English.
- A pragmatic approach to decisions, whilst also being able to balance risk.
- Self-motivated and driven for the betterment of the group and its interests.
- Results driven.
- Excellent communication skills, both verbal and written, with the ability to be diplomatic and tactful, yet forceful when necessary.
- Good computer skills;
- A positive attitude;
- Problem solving skills;
- Adaptable – to ensure targets are achieved;
- Be able to plan and ensure all personal deadlines are met, whilst also assisting the Directors and other personnel to meet their deadlines;
- Available out of standard working hours to communicate by phone with the Managing Director – from 6am until 10pm.
- Be able to prioritise work effectively, carrying out additional hours when necessary and meeting any given deadlines;
- Appreciate the need for confidentiality;
- Work well under stress;
- A full driving licence.
As you will be working amongst other members of staff in the office it is important that you can work well as part of a team and are willing to help and support other members.
Successful candidates will receive:
- Training, support and continued professional development
- Excellent financial package with additional incentives and bonuses,
- Team events/outings on a regular basis.
If you are interested in the PA & Client Manager position at Planterra Ltd, please submit your C.V. and application in writing, for the attention of Marianne Gibson to info@planterra.co.uk.
A little bit about us:
Our company purpose and core values are very important to us and they are at the heart of everything we do. The core values set a standard that we all work towards, creating a great work environment and provide our clients with the best service possible.
Company Purpose
To make a real difference to our clients and colleagues.
Core Values
Client Focus– we put the customer at the forefront of everything that we do;
The Butterfly Effect– we think before we act and we make a difference;
The Golden Rule– we treat others as we would wish to be treated.
Remuneration & Job stability
We know getting paid well is important for our colleagues, because of this we aim to pay in the top bracket for every level within our company.
Furthermore, our colleagues have total clarity on what they need to do to achieve their next wage increase by having clear targets set for them. This way you can progress at a rate that suits you and know you will be rewarded financially for it.
Over the last three years as an average every employee has had their wage increased by 17% Due to our continued growth this has meant that we have never had to let a member of staff leave due to a lack of work. Our team knows that as long as they do a great job, their job is guaranteed.
Training and Development
We want the best people that are highly skilled within their role. To achieve this we know that many of our colleagues like to undertake additional training. This may be in the office with an advanced member of the team or it may even be offsite based in a classroom such as an Apprenticeship. We ensure all training fits with your wants and needs. The objective is always to ensure our colleagues are developed in a way that benefits them and the company. Last year alone we invested over £20,000 on members of our team, achieving qualifications that ranged from level 2 and level 3 NVQ’s in Business Administration to an MBA in Business.
Work-life Balance
We hate this phrase as it indicates that they are exclusive, we believe that if you enjoy your work that you will actually have a better home life. Just imagine for a moment, you have had a hard day at work, but you have achieved your targets, you feel tired but satisfied you know what the plan is for tomorrow and you feel that it is achievable, the client is happy and your manager is pleased with your progress. You are being paid well, you feel appreciated and you are developing new skills. As such when you get home you will be in a better mindset to be the best at the role you play at home whether that be a mother/father, partner a caregiver or simply a good son/daughter that your parents will be proud of.
We know that at times you will need time to deal with things at home so we aim to be flexible and accommodating with our colleagues. Subsequently, there will be times where we will need you to help us out when things aren’t going perfectly with the job. Working with each other will be a two-way street, where you and the company will both achieve their objectives.
Job Types: Full-time, Permanent
Salary: £20,000.00 to £25,000.00 /year
